THIS POLICY WAS LAST UPDATED: OCTOBER 26, 2018.
We are a general audience website. This Website does not direct its content specifically at children under 13 years old. We are committed to respecting the concerns regarding children’s online privacy. If we learn or have reason to believe that we have collected personal information from a child under 13 years old, any personal information we have collected regarding that child will be promptly deleted.
INFORMATION COLLECTION, USE, AND SHARING
We collect information in instances that include, but are not limited to, when you choose to participate in offers, sign up for newsletters, create an account, purchase products, or call or email us. The purpose of this information is to better serve you with targeted service and occasional promotions, and to provide you with services offered on our Website. We will keep this information for as long as necessary to fulfill the purposes for which your personal information was collected.
The following examples include the types of information we may collect: name, email address, postal address, username and password, telephone number, date of birth, payment information (when you make a purchase), future communication preferences, IP address, and links you click. We may also ask you for demographic and health information through marketing surveys conducted by PARODI & Cie, S.A.
How We Use the Information We Collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• To respond to you regarding the reason you contacted us.
• To provide services on our Website.
• For internal record keeping.
• To improve our products and services.
• To periodically send you promotional emails (if you opt-in to these emails) about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Users may opt out of receiving these mailings by contacting us and requesting to be removed from our marketing list using the information in the Contact Us section below.
• To contact you for market research purposes. We may contact you by email, phone, fax or mail.
Who We Share Your Information With
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, and to help us analyze web traffic. We will share your information with these third party service providers as reasonably necessary for them to provide these services. We may also share your information if necessary to satisfy applicable law, regulation, legal process, or enforceable governmental requests. Such requests will be given due consideration, and will be complied with if legally required.
How You Can Access and Update Your Information
If you use our Website, you may request a copy, correction, or deletion of the personal information we have collected from you, and you may object to or deny the processing of that information. Please contact us using the information below to submit a request.
Registered users of this Website may also have access to and update their information by logging into their account via the “Log In” button located at the top of the Website home page.
We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment in the United States. Please note that if your information was collected outside of the United States, it may be transferred to the United States, and will be stored and processed securely there.
By using this Website, you agree that we may store and access cookies on your device. A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyze web traffic or lets us know when you visit a particular webpage. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages of our Website are being used. This helps us analyze data about web traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
We use Google Analytics to analyze web traffic and use of our Website. You may be able to opt out of Google Analytics tracking your behavior on our Website by following the instructions here: https://tools.google.com/dlpage/gaoptout/.
DO NOT TRACK
We do not track users over time and across third party websites. Accordingly, this Website does not respond to Do Not Track (DNT) signals.
LINKS TO OTHER WEBSITES
40, Rue des Vollandes, 1207- Geneva, Switzerland, Phone: +41 (0) 22 810 8080. You may also be able to refer a complaint to your local data protection regulator if you are not satisfied with the way we handled your complaint.